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What is WebQA and how does it work ?

WebQA is a Web Based application that works on your website, with incoming emails or with incoming...

What is your SLA "Service level Agreement"

Our general terms and conditions are on the website. See http://www.customfaqs.com/terms.html In...

Can you describe the benefits of using WebQA?

WebQA provides a number of benefits - to your company AND your customers.Your company will:Reduce...

Is it possible to embed the WebQA application in frames ?

WebQA application is compatible with frames.   The FAQ page would be the main frame page. It would...

Who answers incoming questions? Do you answer them or do I need to provide my own experts?

Our customers use their existing staff answer customer questions using WebQA. We can pre-populate...

How does the WebQA application work?

There are two components to our system: The Customer Interface and the Administration Tool.The...

what are the factors influencing pricing?

Our pricing depends on the number of Customer support Staff who have access to the administration...

What kind of reporting does WebQA provide?

WebQA possesses a robust reporting engine. You can view a number of Summary Reports, including...

This sounds a little complicated. Is this harder than just answering questions?

With WebQA, answering your customer questions is easier...And it gets even easier as time goes on!...

What is your pricing model?

WebQA is primarily a hosted application. We will maintain your application on our servers in a...

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